Terms of Service

§1 Scope

This privacy policy applies to all contracts you enter into as a consumer (§ 13 BGB) with Yoshi’s Prints, owner: Kevin Schubert, Nedderfeld 70, 19063 Schwerin (hereinafter referred to as 'we' or 'us') via the website https://yoshisprints.com. Deviating conditions of the customer will not be recognized unless we expressly agree to their validity in writing.

§2 Contracting Party & Applicable Law

The contracting party is Yoshi’s Prints (sole proprietorship). German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The mandatory protection under the law of the state in which the consumer has their habitual residence remains unaffected.

§3 Offer & Conclusion of Contract

The presentation of products and services in the online shop does not constitute a legally binding offer, but rather an invitation to submit a purchase proposal. By clicking the 'Place Order' button, you submit a binding offer (§ 145 BGB). The contract is concluded when we accept your order within two working days (e.g., by order confirmation or dispatch of goods). When using an instant payment system (e.g., Stripe Pay, credit card via Stripe, instant transfer), the contract is concluded upon completion of the payment process.

§4 Documents Provided & Rights to Templates

We retain ownership and copyright rights to all documents (e.g., 3D model files, drawings, calculations). They may not be made available to third parties without our express consent. If we refuse to accept an order, we will return or delete the documents provided by the customer at their request.

§5 Prices, Payment Terms & Default

All prices are final prices. According to § 19 para. 1 UStG, we do not charge VAT (small business regulation). In addition to the product price, shipping costs apply, which are shown during the ordering process. Payment is made exclusively via the methods offered in the shop. The technical processing is carried out by Stripe Payments Europe Ltd.; their terms of use apply. The purchase price is due immediately. If the customer is in default, we charge default interest of 5 percentage points above the base interest rate per annum (§ 288 para. 1 BGB). The assertion of a higher default damage remains reserved - the customer can prove that no or only a lower damage has occurred.

§6 Offsetting & Right of Retention

The customer only has a right of offset if their counterclaims have been legally established or are undisputed. The customer is only entitled to exercise a right of retention if their counterclaim is based on the same contractual relationship.

§7 Delivery & Performance Conditions

The delivery period is 3 – 5 working days from the conclusion of the contract or after payment instruction in the case of prepayment, unless otherwise stated for the product. Events of force majeure or other unforeseeable circumstances at the time of the conclusion of the contract (e.g., operational disruptions, material or energy shortages, transport delays, pandemics) extend the delivery periods appropriately. If performance becomes impossible, both parties are entitled to withdraw from the contract. If the customer is in default of acceptance, we are only responsible for intent and gross negligence. The risk of accidental loss or deterioration passes to the customer as soon as they are in default of acceptance or debtor's default.

§8 Custom Fabrications (Order Prints)

The customer submits printable or production-ready 3D files (format: STL, OBJ, etc.), for which they are responsible for the rights. We do not check files for content. Upon request, the customer receives a digital proof. Production begins only after written approval. A right of withdrawal does not apply to custom-made goods (§ 312g para. 2 no. 1 BGB).

§9 Right of Withdrawal for Consumers

For standard items, a 14-day right of withdrawal applies in accordance with statutory provisions (separate withdrawal information). The right of withdrawal is excluded for custom or customer-specific products (see § 8 para. 3).

§10 Retention of Title

The goods remain our property until full payment has been made.

§11 Warranty & Liability

The statutory rights of defect apply (§§ 434 ff. BGB). In the event of defects, the customer can initially request rectification or replacement delivery. If the subsequent performance fails, the customer can reduce the purchase price or withdraw from the contract. We are liable without limitation for intent, gross negligence, and for damages arising from injury to life, body, or health. In the case of slight negligence, we are only liable for the violation of essential contractual obligations (cardinal obligations) and limited to typical foreseeable damage.

§12 Copyrights & Indemnification

The customer assures that they have all rights to the delivered 3D models and indemnifies us from all claims by third parties arising from a violation of rights.

§13 Dispute Resolution

The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We are not obliged and are not willing to participate in dispute resolution procedures before consumer arbitration bodies.

§14 Final Provisions

Should a provision of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected.

Customer Information

Seller identity: Yoshi’s Prints, owner: Kevin Schubert, Nedderfeld 70, 19063 Schwerin, Germany; Tel.: +49 1575 1902336; E‑Mail: yoshisprints@gmail.com

Technical steps to conclude the contract: See § 3 of these terms and conditions.

Contract language/text: The contract language is German. We do not store the contract text; before sending the order, you can print or save it electronically. After the conclusion of the contract, you will receive all documents via email.

Essential features of the goods/services: are derived from the product descriptions in the online shop.

Price, payment, and delivery information: See §§ 5 – 7 of these terms and conditions and details in the ordering process.

Statutory warranty rights: see § 11 of these terms and conditions.